Privacy Policy
Local taxi, outstation cab and sightseeing tour enquiries from Kolhapur.
Mahalaxmi Tours & Travels (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or request taxi, travel, outstation, or darshan tour services.
1. Information We Collect
When you contact us or submit a booking enquiry, we may collect:
- Your name and contact number.
- Your email address, if provided.
- Pickup location, destination, travel date, and trip details.
- Vehicle preferences, passenger requirements, and other details you choose to provide.
- Information you share through phone calls, WhatsApp messages, or other communication channels.
- Basic technical information, such as browser type, device information, and website usage data, where collected by our website or service providers.
Please do not submit passwords, payment card details, or other sensitive information through general enquiry forms.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and provide booking assistance.
- Understand your travel requirements and coordinate transportation services.
- Communicate with you about your requested trip, schedule, or changes.
- Provide customer support and maintain business records.
- Improve our website, services, security, and customer experience.
- Measure website performance and advertising effectiveness, where applicable.
- Meet applicable legal and regulatory obligations.
3. Booking Enquiries and Communication
Submitting an enquiry does not automatically confirm a booking. We may contact you by telephone, email, or WhatsApp to discuss availability, pricing, and trip details.
If you use WhatsApp or another third-party messaging service, your communication may also be subject to that provider’s privacy policy and terms.
4. Sharing of Information
We do not sell your personal information. We may share relevant information only when reasonably necessary:
- With drivers or service partners to coordinate a requested trip.
- With website hosting, email, security, analytics, or other technical service providers.
- When required by applicable law, legal process, or a lawful request.
- To protect our rights, customers, website, or services against fraud or misuse.
We aim to share only the information necessary for the relevant purpose.
5. Cookies and Website Analytics
Our website or its service providers may use cookies or similar technologies to maintain website functionality, understand visitor activity, improve performance, or measure advertising campaigns.
The cookies and tracking technologies actually used depend on the tools installed on the website. You can manage cookies through your browser settings. Blocking certain cookies may affect some website features.
6. Third-Party Services
Our website may link to or use third-party services such as WhatsApp, Google Maps, Google Analytics, Google Ads, or other service providers, where enabled. These providers may process information under their own privacy policies and terms.
We encourage you to review the privacy policies of any third-party service you choose to use.
7. Data Security
We take reasonable measures to protect the personal information we handle against unauthorized access, misuse, loss, or disclosure. However, no website or method of electronic transmission can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to respond to enquiries, manage bookings, maintain business records, resolve disputes, meet legal obligations, and protect our legitimate business interests. Retention periods may vary depending on the type of information and the reason it was collected.
9. Your Privacy Choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information that we hold about you. You may also ask questions about how your information is used.
We may need to verify your identity before acting on a request and may retain certain records where legally required or otherwise permitted.
10. Children’s Privacy
Our website and services are intended for people arranging travel services. We do not knowingly seek to collect children’s personal information through the website without appropriate authorization where required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our practices, website features, or legal requirements change. The latest version will be published on this page with an updated revision date.
12. Contact Us
If you have questions or requests relating to this Privacy Policy, contact us using the details below:
Mahalaxmi Tours & Travels
Phone: +91 98605 76408
WhatsApp: Chat with us on WhatsApp
Location: Kolhapur, Maharashtra, India
Please use the contact details above for privacy-related questions or requests.